eLearning

Effective Discipline

Certain team members just aren’t performing up to the department’s or the organization’s standards. How can you effectively discipline them without alienating them?

No one likes negative feedback — and delivering it can be just as difficult as receiving it. Nevertheless, disciplining team members to eliminate performance problems is a critical management skill. Ignoring poor performance and hoping it will go away is a solution that doesn’t work, and it can hurt the performance of the team, the department and the organization.

Supervisors, team leaders and managers must learn to deliver negative feedback constructively, without demeaning the team member, and in a way that encourages the team member to improve or correct the behavior.

A leader’s ability to effectively discipline team members can directly affect business results. Whether an employee is exhibiting inappropriate behavior, failing to follow company policy or disregarding the workload, disciplinary action is necessary. Discipline goes hand in hand with coaching employees, and leaders who remember this are on their way to constructively disciplining team members.

Purpose

The Vital Learning Effective Discipline™ program provides supervisors, team leaders and managers with the tools necessary to dramatically reduce employees’ problem behaviors. By involving team members in performance discussions and winning their commitment to behavioral change, leaders can turn a potentially negative interaction into a positive developmental step.

By using proven and effective communication skills, leaders can preserve the team member’s self-respect and encourage the best kind of discipline — self-discipline — to resolve problem behaviors. Done properly, discipline can be a positive growth experience for both the leader and the employee.